Return Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please read our policy below:
1. Return Eligibility
We accept returns for unused and unopened products within 30 days of your purchase.
To initiate a return, please contact us at [email protected] to request a return authorization.
2. Refunds
If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will offer a full refund or exchange once the return is processed.
Refunds will be issued to the original payment method once the returned product has been inspected.
3. Return Shipping
You are responsible for the return shipping costs, unless the product is defective or we made an error in your order.
We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returned items.
4. Non-returnable Items
For hygiene reasons, health-related products such as opened supplements and probiotics cannot be returned unless damaged or defective.